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Academic Program Assistant (m/w/d)
Berlin
Aktualität: 20.05.2022

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20.05.2022, New York University Berlin
Berlin
Academic Program Assistant (m/w/d)
The Academic Program Assistant position is a full-time position (40 hrs./week) at NYU Berlin's Academic Center located in the Kulturbrauerei in Prenzlauer Berg, Berlin. The Academic Program Assistant works directly with the Assistant Director for Academic Programs and Academic Coordinator, and provides assistance for a wide range of areas, including academic support of students, support for classes and lecturers, library services, as well as extra-curricular and public events. Under the supervision of the Assistant Director for Academics and Academic Coordinator, the Academic Program Assistant provides administrative support to freelance lecturers and academic staff, advises them on the use of teaching technology, particularly NYU's Learning Management System Brightspace, keeps NYU's electronic course registry and student database, manages the NYU Berlin library and supports students studying at NYU Berlin regarding course enrollment and research. Moreover, the Academic Program Assistant aids in the production of written academic communication and documents (all primarily written in English), prepares enrollment summaries, student statistics and presentations for the Site Director and the Assistant Director for Academics, and supports them in the implementation and communication of academic policy and programs. This is an 18-months fixed term role with possibility of extension. Preferred start date: as soon as possible. Principal Accountabilities Support for Classes & Lecturers (25%) Aid the Assistant Director and Academic Coordinator in creating each semester's class schedule and in the efficient allocation of classrooms for each course in each semester. Assist in the planning for classroom design and technology. Academic Support of Students (25%) Have check-ins with individual students, in coordination with the Assistant Director and Academic Coordinator. Work with NYU's electronic student registry (adhering to data protection and FERPA requirements). Assist students with academic related questions. Uphold NYU's academic policies and monitor students' progress, including attendance records of students. Communicate extra-curricular seminars and information events to students. Assist NYU students who are taking courses at our partner institution Humboldt University. Assist in the provision of academic support to students with disabilities and with accommodations from NYU's Moses Center, such as invigilating students with added exam time. Participate in virtual meetings with colleagues from New York and other global sites. Provide administrative support to the Assistant Director for Academic Programs, Academic Coordinator and the Site Director. Perform office administrative tasks, such as photocopying, scanning, mailing, and filing. Preparation of correspondence, memos, surveys (Google Forms) and materials for the Assistant Director, Academic Coordinator and the Director. Assist in coordination of faculty visits from New York and other Academic Centers. Assist in the search for suitable freelance lecturers. Desired: Maintain the NYU Berlin website (NYU's version of CMS). Desired: Consult NYU Berlin's IT person in IT and software issues. Help with running extra-curricular seminars. Accompany students on extra-curricular day- or overnight trips. Edit NYU Berlin publications, posters and presentations. Responsible for managing the NYU Berlin library. Ensure that all course books from overseas are pre-ordered in due time and in the right quantity for each semester.
Advise lecturers in learning management systems (i.e. NYU's electronic teaching software NYU Brightspace), in the use of audio-visual technology at NYU Berlin, and - if necessary - in hybrid teaching via Zoom. Follow up any complaints from students about books not being available. Successful completion of a Master's Degree. Work experience in the field of academic administration or equivalent areas. Experience in producing and editing texts in English. Experience working in an academic environment. Required Knowledge, Skills, and Abilities A valid work permit for Germany through the end of the contract. Fluency in English and German. Excellent intercultural and interpersonal communication skills. Refined writing skills in English. Service excellence and delivery of high-quality solutions. Strong ability to prioritize and multi-task with a creative approach to problem solving. Preferred Experience, Skills and Abilities Previous experience living, working, or studying abroad (preferably in North America). Familiarity with using the facilities of Berlin's universities, particularly Humboldt University. Genuine interest in getting to know a very diverse set of international students and lecturers every semester

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